top of page
-
What materials are your wind chimes made from?Our wind chimes are crafted from high-quality materials including Aluminium and Oak. Each piece is designed to withstand the elements while maintaining its beauty and sound quality over time.
-
Can I customize my wind chimes?Yes! We offer customization options, including different colors and engraved elements. If you have specific ideas or requests, we're happy to help bring them to life.
-
How long does it take to receive my order?Since each wind chime is handcrafted and customized, production can take 5-7 days. Shipping times vary, but we strive to deliver your order as quickly as possible. We'll provide updates and tracking information along the way.
-
What is your return or exchange policy?Thank you for your purchase! We want you to be completely satisfied with your order. If you are not fully satisfied, you may return your item within 14 days of receiving your order for a full refund, exchange, or adjustment.
-
What is the color on the tubes?Anodizing, an electrical chemical process that converts the metal surface into a decorative durable corrosion resistance finish. While anodizing has distinct advantages over processes, such as painting and powder coating, chiefly among them being, its longevity while maintaining the integrity of the tube for the perfect sound. There is however the consideration that it is impossible to make every single tube the exact same shade. you may therefore notice slight differences in pigmentation.
bottom of page